Skip to main content

Get Help

Contacts and support links for WVU Research

Get live virtual help with WRAP

Office Hours will be available via Zoom for support. Representatives from the Conflict of Interest, Proposal, Award, and Agreement offices will be on hand to answer questions.

Week of Support Time Frequency Link
February 03 – 07 3-4 p.m. Monday, Wednesday, and Thursday Click Here
February 10 - 14 3-4 p.m. Wednesday - Canceled Canceled
February 17 - 21  3-4 p.m.  Wednesday Coming Soon
February 24 - 28 3-4 p.m.  Wednesday Coming Soon

Need Assistance?

  • Grants – OSP_Help@mail.wvu.edu
    • Submit a Proposal
    • Establish a New Award
    • Check status of a Proposal
  • Agreements – OSP_Help@mail.wvu.edu 
    • Research Agreements
    • Non-Clinical Subawards and Amendments
    • Non Clinical and non-human Data Use Agreements (DUA)
    • Master Agreements (MAs or MSAs)
    • Memorandums of Understanding (MOUs)
  • Conflict of Interest – coi@mail.wvu.edu
    • Research COI Disclosure
    • Institutional COI
    • Outside Consulting
  • Office of Innovation and Commercialization (OIC) - commercialize@mail.wvu.edu
    • Material Transfer Agreements (MTAs)
    • Non Disclosure Agreements (NDAs)
    • Intellectual Property Agreements
  • WV CTSI Clinical Trials Center of Excellence Registration – coe@hsc.wvu.edu
    • COE Review/Clinical Trial Agreement
    • Clinical Non Disclosure Agreements (NDAs)
    • Clinical Data Use Agreements (DUAs)
  • Reports and Data Requests – Submit a ticket
    • To request reports or data
  • System Related – Submit a ticket to Information Technology Services. If you have trouble submitting a ticket, please call 304-293-4444.
    • Trouble logging in to WRAP
    • Elevated Access Request
    • Error messages
    • Health system employees will need a sponsored account to log in to WRAP - Request Access