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Research Office Internal Procedures

 

Administrative services Support

Service and Support for Devices Chestnut Ridge Research Building - Room Scheduling

Sam Kisko | Administrative Services Manager

Office: (304) 293-0081   Cell: (304) 376-2858   Email: sam.kisko@mail.wvu.edu
Location: Lower level of Chestnut Ridge Research Building (CRRB)
Hours: Please contact Sam

As the dedicated IT staff for the Research Office, Sam Kisko’s primary responsibility is to support the Research Office in its IT needs. This includes hands-on support of computer, software, and IT systems support for the Research Office. Sam is also the Building Manager for the Chestnut Ridge Research Building and supports the facilities, safety management, and building space therein. Please reach out to Sam for any IT, Building, or general questions or issues, and he can assist you or point you in the right direction.

Sam is a highly versatile IT professional who can do nearly anything IT-related with a healthy mix of curiosity, enthusiasm, and commitment. His experience includes software development, system administration, software engineering, advanced troubleshooting, web design, graphic art, enterprise networking, reporting, systems analysis, and many other IT-related duties in a large enterprise environment.

He is experienced in medical, non-profit, educational, working with people with disabilities, research, and high-security enterprise environments. Sam is known as a self-starter and results-oriented employee who is tenacious, autonomous, and accountable. He utilizes his 20+ years of experience and skills in a wide scope of IT fields to ensure the customer-oriented success of his workplace.

Specialties: Advanced troubleshooting of IT systems, systems administration, software life-cycle design and implementation, business analysis, and building management. Also, believe it or not...raising chickens.

Education: MS, Software Engineering | West Virginia University (2005)


Standard Operating Procedures

SOP 001
New Employee Onboarding
SOP 002
Employee Offboarding
SOP 003
Research Office Malicious Software Removal
SOP 004
Requesting New or Significant Change to Technology Products or Products