Research Office Technology Support
Sam Kisko | Administrative Services Manager
Office: (304) 293-0081
Cell: (304) 376-2858
Email: sam.kisko@mail.wvu.edu
Location: 889 Chestnut Ridge Road (CRRB), Room 109
For major hardware issues for remote employees, you may also contact Dell directly.
The service tag is located on most of the newer laptops, which includes the contact
information for Pro Support. Dell will send support staff to a remote employee’s
location to service the computer in question. The service tag will look like the
image below.